1. Are all products on First Step technologies original and genuine?

Yes. We are committed to offering our customers only 100% genuine and original products. We also take all necessary actions to ensure that any seller found to be selling non-genuine products is immediately delisted from GippBuy.

3. Is Buying On-Line Safe?

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.

5. How quickly can I get my order?

We do our best to get your orders delivered by the date listed on the product page. You can find more information about our delivery timelines. We also offer a premium delivery service.

7. Is my info safe?

marketpress is the leading Business to Consumer e-commerce site. It is an online retail that enables anyone from anywhere in Bangladesh and from around the world to purchase different items/products through online.

9. Why was my Credit/Debit Card declined?

If you experience trouble completing payment through debit/credit card, the first thing to do is to make sure that your card is activated for online payments and that you have enough funds/limit to complete the transaction. Your bank can help you verify these details. Some cards issued outside Nigeria are also not supported on our website and may be declined. Remember that you can complete your order through Pay on Delivery and pay at your doorstep or through other available modes (s) of payment (except for some very specific regions and pickup stations, as well as for products shipped from overseas).

11. Return & Refund

7-Day Return You have 7 days to make a return request after your order has been delivered. (Further T&C Applies ).

2. What Payment Methods Are Accepted?

You can choose from the different payment methods available on GippBuy. Please find below the list of available payment methods: Credit/Debit Card You can find details of these payment methods at the final step of checkout.

4. How do I place an order?

Shopping on GippBuy is easy! Once you have found the product you want to buy, just follow the steps below: Click on 'Buy Now' to add this product to your cart Click on 'Cart' in the top right corner Register an account or Login into your existing account by entering your Email and password Enter your shipping/billing information, ensuring your address is complete and accurate Choose your preferred payment option Click on 'Confirm order' to complete your order

6. As a vendor, am I billed as soon as I join Gippbuy?

No, you can reach us on email sales@gipponline.com or Tel: +234-1-291 6909

8. Why should I subscribe newsletter?

To receive latest information and offers you can benefit from.

10. Are there any hidden charges like sales tax when I make a purchase on your website?

There are no hidden charges when you make a purchase with us. The order amount is inclusive of all taxes without shipping fees. In case your order is delivered partially you will be required to pay only for the item that has been delivered to you. The order amount will be mentioned on the parcel and the invoice. Please note that we will never ask you to pay extra cash for the delivery. Note: For International Payment, via Credit / Debit card you may be charged a cross-border fee by your issuing bank. For information on the exact charges please contact your issuing bank.

12. Return Policy

You will receive 100% refund for your item plus shipping fees if we delivered a damaged, defective, wrong item. When returning an item, ensure all seals, tags, and accessories are left intact and the item is in its original packaging, otherwise, your return will be invalid. (Further T&C Applies ). Call +234-1-291 6909 for clarifications.

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